What improvements would you like to see made to your local shops?

The 2019 Review of Local Shops


City of Parramatta Council has allocated $3 million to neighbourhood centre upgrades over the next two years as part of the Better Neighbourhood Project (BNP).

In February 2019, Council asked about your experience of your local shops and ways to make these areas more attractive and more convenient to use. Thank you to everyone who contributed their thoughts. We heard that traffic and congestion, safety and access, and parking were your key concerns. You also shared with us what type of upgrades you would prefer. Outdoor dining, shade and street trees, and accessible parking were the most popular choices.

Click below to find out what else you told us:

The local shops that have been selected for upgrades will be announced soon. Works are anticipated to begin between 2020 and 2021.

Council is committed to making sure everyone can access the information they need in a format that is right for them. If you would like information supplied in another language or format, please call (02) 9806 5050 or contact the project team at


Frequently asked questions

Centres are selected for upgrade based on a combination of factors, including: the condition of the centre, public transport accessibility, and community sentiment. 

Commencing in 1999, the BNP occurs every two years and focuses on providing upgrades to local centres outside of the Parramatta CBD, making improvements to Council-owned assets such as footpaths, nature strips, street furniture and carparks.

Based on consultations, Council invested more than $7 million into neighbourhoods between 2011 and 2016 via the BNP. Examples of projects delivered under this program include upgrades to town centres and streetscapes at Ermington, Westmead and Carlingford, and improvements to the Mobbs Lane shops in Carlingford and Iron Street shops in North Parramatta.

For more information about BNPs that were completed in 2018 or in the pipeline, click here.

For more information about this project, please contact Council’s Place Services Team via email or on (02) 9806 5050.

Page last updated 9 July 2019.

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